Care Recruitment & Engagement Specialist — Build High-Impact Teams

Home Instead - Charlottesville, VA; Charlottesville (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health/Dental/Vision

Free Rx

Paid vacation

401K

Job summary

Home Instead Charlottesville is hiring a Recruitment & Engagement Coordinator to join our team in Charlottesville. You will recruit, screen, hire, train, and engage Care Professionals to deliver the highest quality service to clients.

This role requires at least 1 year of related experience, HR exposure, knowledge of senior care, a valid driver's license with insurance, and strong communication, Excel and Word skills. Evening or weekend availability and teamwork are essential.

Qualifications

• You have at least 1 year of related business experience or an equivalent combination of education and work experience may be considered.
• You have HR Experience.
• You have knowledge of the senior care industry.
• You have a valid driver’s license and personal vehicle with insurance.
• You have excellent communication skills & phone etiquette.
• You have computer skills and are proficient in Excel and Word.
• You are available to work evenings or weekends as required.
• You are organized, professional, & able to work with a team.

Responsibilities

• Reflect the core values of Home Instead franchise.
• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Professionals.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct Care Professional orientation and all training including training required to meet Home Instead Standards and additional optional training.
• Develop engagement strategies that utilize the 5 Care Professional needs to promote Care Professional retention and satisfaction.
• Schedule and conduct Care Professional annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution
• Work in partnership with the Scheduling Department to coordinate Care Professional schedules with an emphasis on creating high quality matches and extraordinary relationships.
• Monitor, mediate, and log all client and Care Professional activity utilizing the software system.
• Prepare and publish the monthly newsletter within the deadline
• Evaluate and update all orientation and training materials as needed
• Plan and successfully execute all Care Professional meetings
• Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with the franchise owner, colleagues, Care Professionals, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Skills

HR Experience

Knowledge of senior care industry

Excellent communication skills

Phone etiquette

Organized, professional, team-oriented

Tools

Excel

Word

Job description

Home Instead Charlottesville is hiring a Recruitment & Engagement Coordinator to join our team in Charlottesville. You will recruit, screen, hire, train, and engage Care Professionals to deliver the highest quality service to clients.

This role requires at least 1 year of related experience, HR exposure, knowledge of senior care, a valid driver's license with insurance, and strong communication, Excel and Word skills. Evening or weekend availability and teamwork are essential.