Care Operations Coordinator: Scheduling & Recruitment

Griswold Home Care for North Dallas, Garland & Rockwall; Honolulu (HI); On-site; USD 48,000 - 60,000; Full time

Job summary

Griswold Home Care for North Dallas, Garland & Rockwall is seeking an Administrative Coordinator to be the heart of our home care operations. You will schedule caregivers, recruit and onboard staff, and maintain accurate records to ensure clients receive consistent, high-quality care.

The role emphasizes problem-solving, strong communication, and the ability to work independently in a fast-paced environment while supporting Hawaii-based clients and caregivers.

Qualifications

• Experience in administrative, staffing, scheduling, or recruiting roles.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to work independently and solve problems quickly.
• Proficiency with Microsoft Office and scheduling software.
• Experience in healthcare/home care staffing preferred.

Responsibilities

• Create and maintain caregiver schedules based on client care needs and caregiver availability.
• Coordinate new client starts, schedule changes, and coverage for call-outs or emergencies.
• Ensure continuity of care and client/caregiver satisfaction.
• Communicate scheduling updates with clients, families, and caregivers.
• Monitor and adjust schedules to improve service delivery and staffing efficiency.
• Recruit, interview, and onboard qualified caregivers; build a pipeline of talent.
• Post and manage job ads, screen applicants, and verify credentials.
• Maintain accurate employee and client records; support compliance with policies.

Skills

Administrative experience

Organizational skills

Communication

Microsoft Office

Scheduling software

Healthcare staffing experience

Tools

Scheduling software

Job description

Griswold Home Care for North Dallas, Garland & Rockwall is seeking an Administrative Coordinator to be the heart of our home care operations. You will schedule caregivers, recruit and onboard staff, and maintain accurate records to ensure clients receive consistent, high-quality care.

The role emphasizes problem-solving, strong communication, and the ability to work independently in a fast-paced environment while supporting Hawaii-based clients and caregivers.