Home Care Operations Coordinator

Griswold Home Care; Honolulu (HI); On-site; USD 42,000 - 60,000; Full time

Job summary

Griswold Home Care Hawaii in Honolulu seeks an Administrative Coordinator to be the heart of our home care operations. You will coordinate caregiver schedules, recruit compassionate caregivers, and maintain client and employee records to ensure high-quality in-home care.

The role requires strong organization, excellent communication, and proficiency with Microsoft Office and scheduling software. You will collaborate with management to improve processes and caregiver retention.

Qualifications

• Previous administrative, staffing, scheduling, recruiting, or office coordination experience.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to work independently and solve problems quickly.
• Proficiency with Microsoft Office and scheduling software.
• Experience in healthcare, home care, or staffing environments preferred.

Responsibilities

• Create and maintain caregiver schedules based on client care needs and caregiver availability.
• Coordinate new client starts, schedule changes, and coverage for call-outs or emergencies.
• Ensure continuity of care and client/caregiver satisfaction.
• Communicate scheduling updates with clients, families, and caregivers.
• Monitor and adjust schedules to optimize service delivery and staffing efficiency.
• Recruit, interview, and hire qualified caregivers (NA, CNA, Homemakers/Companions).
• Post and manage job advertisements on Indeed and other platforms.
• Screen applicants for qualifications and onboarding.
• Coordinate onboarding, orientation, and credential verification.

Skills

Organizational skills

Multitasking

Communication skills

Microsoft Office

Scheduling software

Problem solving

Tools

Microsoft Office

Scheduling software

Job description

Griswold Home Care Hawaii in Honolulu seeks an Administrative Coordinator to be the heart of our home care operations. You will coordinate caregiver schedules, recruit compassionate caregivers, and maintain client and employee records to ensure high-quality in-home care.

The role requires strong organization, excellent communication, and proficiency with Microsoft Office and scheduling software. You will collaborate with management to improve processes and caregiver retention.