Care Operations & Client Relations Leader

Caring for Others; Redmond (OR); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

PTO and Paid Holidays

Dental and Vision Insurance

Life Insurance

Employee Assistance Program

Health Insurance (company-paid plan)

401(k) with employer match

Professional Development

Training & Orientation Week

Job summary

Caring for Others in Redmond, Oregon is seeking a dedicated coordinator to be the hub for care coordination, scheduling, and branch operations. You’ll connect Clients, families, Caregivers, and partners to ensure consistent, high-quality home care.

You will manage care services, develop service plans, handle authorizations, support staffing, and maintain licensing documentation, all while upholding HIPAA standards and a client-first mindset.

Qualifications

• Experience in home care or healthcare coordination is preferred.
• Strong organizational skills with attention to detail.
• Proactive communicator with professionalism and empathy.

Responsibilities

• Be the communication hub for Clients, families, Caregivers, and partners.
• Coordinate care services for timely and appropriate delivery at clients' homes or by phone.
• Develop individualized service plans and conduct initial and ongoing assessments.
• Manage authorizations and support billing accuracy.
• Assist staffing to minimize overtime and ensure coverage of shifts.
• Maintain branch compliance and licensing documentation.
• Lead caregiver training and prepare intake materials.

Skills

Care coordination

Client communication

Documentation

HIPAA compliance

Scheduling systems

Team collaboration

Problem solving

Tools

Scheduling software

Job description

Caring for Others in Redmond, Oregon is seeking a dedicated coordinator to be the hub for care coordination, scheduling, and branch operations. You’ll connect Clients, families, Caregivers, and partners to ensure consistent, high-quality home care.

You will manage care services, develop service plans, handle authorizations, support staffing, and maintain licensing documentation, all while upholding HIPAA standards and a client-first mindset.