Senior Care Navigator & Care Coordination Specialist

ArchWell Health; Clearwater (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A healthcare provider for seniors is seeking a Care Coordinator to support members in navigating the healthcare delivery system. The ideal candidate will possess a deep understanding of healthcare, ensuring timely care from the right specialists. Responsibilities include coordinating referrals, documenting care, and fostering relationships with members and families. Applicants should have a passion for assisting seniors and effective communication skills. Experience in referral management or care coordination is preferred.

Qualifications

• 2 years of experience in referral management or care coordination is preferred.
• Experience with EMR systems is helpful.

Responsibilities

• Partner with care team to understand member's care needs.
• Coordinate referrals to external providers.
• Promote clear communication among care team.
• Assist members in resolving healthcare-related issues.

Skills

Deep understanding of the healthcare ecosystem

Passion for helping senior members

Effective communication skills

Basic medical terminology

Proficient PC skills including Microsoft Office

Fluency in Spanish

Education

H.S. Diploma or equivalent

Degree or college level coursework in healthcare

Tools

EMR systems (eClinicalWorks or similar)

Job description

A healthcare provider for seniors is seeking a Care Coordinator to support members in navigating the healthcare delivery system. The ideal candidate will possess a deep understanding of healthcare, ensuring timely care from the right specialists. Responsibilities include coordinating referrals, documenting care, and fostering relationships with members and families. Applicants should have a passion for assisting seniors and effective communication skills. Experience in referral management or care coordination is preferred.