Care Navigator & Community Advocate

Acacia Network; New York (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Job summary

Acacia Network is seeking a Care Manager to advocate for patients, provide outreach and comprehensive care management within New York communities. The role emphasizes coordination among providers, field and office work, and ensuring detailed documentation and SMART goal plans.

The position requires strong communication, cultural competence, and experience coordinating care in health or social services. Bilingual Spanish is a plus; the organization offers a competitive benefits package and

Qualifications

• Associate's degree required; Bachelor’s degree preferred in social work, psychology, nursing, or related human services fields.
• Excellent public speaking and presentation skills.
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the Plan of Care.
• Escort clients to appointments and gather information to promote health and wellness.
• Coordinate, communicate and support members within serviced boroughs and attend provider case conferences.
• Complete and document productivity of a minimum of five unique and billable services per day.
• Maintain and update caseload tracking and ensure chart compliance.

Skills

Public speaking

Communication

Time management

Organization

Bilingual Spanish

Education

Associate's degree

Bachelor's degree

Job description

Acacia Network is seeking a Care Manager to advocate for patients, provide outreach and comprehensive care management within New York communities. The role emphasizes coordination among providers, field and office work, and ensuring detailed documentation and SMART goal plans.

The position requires strong communication, cultural competence, and experience coordinating care in health or social services. Bilingual Spanish is a plus; the organization offers a competitive benefits package and