Care Navigation Specialist

10 Nationwide Children's Hospital

Columbus (OH)

On-site

USD 42,000 - 64,000

Full time

8 days ago

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Job summary

Nationwide Children’s Hospital in Columbus, OH, seeks a Case Management Extender to support navigation to community services, care coordination, and population health programs. The role involves direct patient and family engagement across inpatient, outpatient, home, and community settings, with a focus on coordinating referrals and maintaining detailed records.

The position requires a Bachelor’s degree in healthcare or related field, valid Ohio driver's license, BLS certification, and at least

Qualifications

Bachelor’s degree in health care, public health, or related clinical field.
Active BLS certification.
Valid Ohio driver’s license and proof of auto insurance.
2 years of healthcare experience in a patient-facing role.
Knowledge of Medicaid and regulatory standards.

Responsibilities

Engages and motivates members to participate in case management programs.
Assists with development of family-centered care.
Collects information for tailored assessments and referrals.
Facilitates communication among the healthcare team.
Provides navigation support to move patients through the healthcare system.
Connects families to social determinants resources and addresses linguistic needs.
Manages transitions between settings and provides follow-up care.
Responds to inquiries and schedules appointments; supports administrative functions.