Care Coordination Navigator

Nationwide-Children; Columbus (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Nationwide Children's Hospital is seeking a Case Management Extender to help families access community resources and coordinate care across inpatient, outpatient, and home settings.

You will collaborate with providers, schools, and community programs to connect patients with services, educate families, and monitor transitions in care. Strong communication and knowledge of Medicaid are essential for success.

Qualifications

• Bachelor's degree in health care, public health, or related field.
• Valid Ohio driver's license and proof of auto insurance.
• Active BLS certification required.
• Working knowledge of Medicaid and regulatory standards.
• 2 years of healthcare experience in a patient-facing role.

Responsibilities

• Engage and motivate members to participate in case management programs.
• Develop family-centered care plans and collect assessments for eligibility.
• Facilitate communication among the healthcare team and with families.
• Provide navigation support to move clients through the healthcare system.
• Connect families to social determinants of health resources and address cultural needs.
• Answer calls, schedule appointments, and maintain case records and progress notes.

Skills

Medicaid knowledge

Communication skills

Patient-facing service

Education

Bachelor's degree in health care/public health

Job description

Nationwide Children's Hospital is seeking a Case Management Extender to help families access community resources and coordinate care across inpatient, outpatient, and home settings.

You will collaborate with providers, schools, and community programs to connect patients with services, educate families, and monitor transitions in care. Strong communication and knowledge of Medicaid are essential for success.