Care Manager Supervisor: Lead Clinical Care Teams

Argus Community, Inc.; New York (NY); Sur place; USD 55 000 - 65 000; Plein temps

Résumé du poste

Argus Community, Inc. seeks a Care Manager Supervisor to lead five care management teams within the ACCESS Program in the Bronx. This full-time, on-site role requires advanced care management skills and strong supervisory capabilities.

The position emphasizes clinical supervision and administrative support under the VP, including chart reviews, staff coaching, and Medicaid-compliant billing oversight. A Master's and 3+ years of CM experience are required, with travel across NYC and excellent

Qualifications

• Master's Degree in Health or Human Services with 3 years direct case management experience.
• Ability to travel within the five boroughs of New York City via public transportation and/or automobile.
• Bilingual Spanish preferred.
• Excellent written, verbal and organizational skills.

Responsabilités

• Uphold Argus Community policy and procedures (according to Argus Community's Employee Manual).
• In addition, be familiar with ACCESS Program Policy and Procedures Manual.
• Complete a minimum of (10) supervisory chart reviews per week.
• Follow-up on charts that have been reviewed and discussed with the appropriate care manager within a two-week period.
• Provide Bi-weekly face-to-face supervision to assigned Care Managers.
• Monitor the billing activity for assigned CM's to ensure that minimum requirements are being met and meets Medicaid standards.
• Assist with the training of new staff members.
• Monitor sick, vacation, and personal times for those staff members supervised by the CMS.
• Address disciplinary issues as related to common day-to-day activity of staff members with more serious infractions being brought to the attention of the VP.
• In consultation with the VP, attend appropriate trainings to enhance professional skill development.
• At the request of the VP, represent the agency at community, professional, and/or coalition meetings.
• Meet with the VP on a monthly basis or more if needed for face-to-face supervision.

Connaissances

Bilingual Spanish

Written communication

Verbal communication

Organization skills

Formation

Master's Degree in Health or Human Services

Outils

Word Processing

Description du poste

Argus Community, Inc. seeks a Care Manager Supervisor to lead five care management teams within the ACCESS Program in the Bronx. This full-time, on-site role requires advanced care management skills and strong supervisory capabilities.

The position emphasizes clinical supervision and administrative support under the VP, including chart reviews, staff coaching, and Medicaid-compliant billing oversight. A Master's and 3+ years of CM experience are required, with travel across NYC and excellent