Care Manager Supervisor

Argus Community, Inc.; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

Argus Community, Inc. seeks a Care Manager Supervisor to lead five care management teams within the ACCESS Program in the Bronx. This full-time, on-site role requires advanced care management skills and strong supervisory capabilities.

The position emphasizes clinical supervision and administrative support under the VP, including chart reviews, staff coaching, and Medicaid-compliant billing oversight. A Master's and 3+ years of CM experience are required, with travel across NYC and excellent

Qualifications

• Master's Degree in Health or Human Services with 3 years direct case management experience.
• Ability to travel within the five boroughs of New York City via public transportation and/or automobile.
• Bilingual Spanish preferred.
• Excellent written, verbal and organizational skills.

Responsibilities

• Uphold Argus Community policy and procedures (according to Argus Community's Employee Manual).
• In addition, be familiar with ACCESS Program Policy and Procedures Manual.
• Complete a minimum of (10) supervisory chart reviews per week.
• Follow-up on charts that have been reviewed and discussed with the appropriate care manager within a two-week period.
• Provide Bi-weekly face-to-face supervision to assigned Care Managers.
• Monitor the billing activity for assigned CM's to ensure that minimum requirements are being met and meets Medicaid standards.
• Assist with the training of new staff members.
• Monitor sick, vacation, and personal times for those staff members supervised by the CMS.
• Address disciplinary issues as related to common day-to-day activity of staff members with more serious infractions being brought to the attention of the VP.
• In consultation with the VP, attend appropriate trainings to enhance professional skill development.
• At the request of the VP, represent the agency at community, professional, and/or coalition meetings.
• Meet with the VP on a monthly basis or more if needed for face-to-face supervision.

Skills

Bilingual Spanish

Written communication

Verbal communication

Organization skills

Education

Master's Degree in Health or Human Services

Tools

Word Processing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Care Manager Supervisor

Full Time Management Main Building, Bronx, NY, US

Salary Range: $55,000.00 To $65,000.00 Annually

Job Summary:

As a supervisory position, the position of Care Manager Supervisor assumes advanced care management skills.

Primary responsibility of providing clinical skills and practical experience to a minimum of five (5) assigned care management teams. Under the supervision of the VP, the CMS provides administrative support to the ACCESS Program.

Primary Duties & Responsibilities include, but are not limited to:

• Uphold Argus Community policy and procedures (according to Argus Community's Employee Manual).
• In addition, be familiar with ACCESS Program Policy and Procedures Manual.
• Complete a minimum of (10) supervisory chart reviews per week.
• Follow-up on charts that have been reviewed and discussed with the appropriate care manager within a two-week period.
• Provide Bi-weekly face-to-face supervision to assigned Care Managers.
• Monitor the billing activity for assigned CM's to ensure that minimum requirements are being met and meets Medicaid standards.
• Assist with the training of new staff members.
• Monitor sick, vacation, and personal times for those staff members supervised by the CMS.
• Address disciplinary issues as related to common day-to-day activity of staff members with more serious infractions being brought to the attention of the VP.
• In consultation with the VP, attend appropriate trainings to enhance professional skill development.
• At the request of the VP, represent the agency at community, professional, and/or coalition meetings.
• Meet with the VP on a monthly basis or more if needed for face-to-face supervision.

Qualifications/Criteria:

• Must be able to interface with staff on all levels.
• Meets physical and cognitive requirements to complete assigned tasks with reasonable accommodations being made for individuals with disabilities.
• Ability to travel within the five boroughs of New York City via public transportation and/or automobile.
• Excellent written, verbal and organization skills.
• Must be detailed oriented.
• Bilingual skills in Spanish preferred.
• Knowledge of computers/word processing.

Education:

• Master's Degree or working towards a Master Degree in Health or Human Services from an accredited school and three (3) years of direct case management experience.

Salary $55,000- $65,000

Job Summary:

As a supervisory position, the position of Care Manager Supervisor assumes advanced care management skills.

Primary responsibility of providing clinical skills and practical experience to a minimum of five (5) assigned care management teams. Under the supervision of the VP, the CMS provides administrative support to the ACCESS Program.

Primary Duties & Responsibilities include, but are not limited to:

• Uphold Argus Community policy and procedures (according to Argus Community's Employee Manual).
• In addition, be familiar with ACCESS Program Policy and Procedures Manual.
• Complete a minimum of (10) supervisory chart reviews per week.
• Follow-up on charts that have been reviewed and discussed with the appropriate care manager within a two-week period.
• Provide Bi-weekly face-to-face supervision to assigned Care Managers.
• Monitor the billing activity for assigned CM's to ensure that minimum requirements are being met and meets Medicaid standards.
• Assist with the training of new staff members.
• Monitor sick, vacation, and personal times for those staff members supervised by the CMS.
• Address disciplinary issues as related to common day-to-day activity of staff members with more serious infractions being brought to the attention of the VP.
• In consultation with the VP, attend appropriate trainings to enhance professional skill development.
• At the request of the VP, represent the agency at community, professional, and/or coalition meetings.
• Meet with the VP on a monthly basis or more if needed for face-to-face supervision.

Qualifications/Criteria:

• Must be able to interface with staff on all levels.
• Meets physical and cognitive requirements to complete assigned tasks with reasonable accommodations being made for individuals with disabilities.
• Ability to travel within the five boroughs of New York City via public transportation and/or automobile.
• Excellent decision making skills.
• Excellent written, verbal and organization skills.
• Must be detailed oriented.
• Bilingual skills in Spanish preferred.
• Knowledge of computers/word processing.

Education:

• Master's Degree or working towards a Master Degree in Health or Human Services from an accredited school and three (3) years of direct case management experience.

Salary $55,000- $65,000

8:30am-4:30pm or 9am-5pm
8 hour day with 1 hour lunch

Attachments (1)

Job Description Template for Care Manager Supervisor Access l & BOOM Care Coordination 2026.docx