Care Manager Assistant (Floater - 5 boroughs)

City of Lincoln; New York (NY); On-site; USD 40,000 - 43,000; Full time

Job summary

The City of Lincoln in Brooklyn, NY is seeking a Care Manager Assistant to provide face-to-face visits, ongoing support and care coordination for members. You will conduct visits, review service plans with members and families, and coordinate covered and non-covered benefits.

Fieldwork is required. Candidates should be able to travel extensively (home visits), possess strong interpersonal and communication skills, and have a high school diploma.

Qualifications

• Able to travel and conduct home visits
• Knowledge of member assessment procedure
• Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows

Responsibilities

• Conduct multiple types of mandatory face to face visits based on need
• Schedule members due for face-to-face visits
• Meets weekly productivity expectations
• Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
• Understands and supports company wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employee’s role

Skills

Travel required

Interpersonal skills

Communication

Reading documents

Workflow understanding

Education

High school

Job description

• Location 1240 39th Street,Brooklyn, NY, 11218,United States
• Base Pay $29.00 - $31.00 / Hour
• Job Category Managed Care, MLTC, MAP
• Employee Type Full Time
• Required Degree High school
• Travel 75%

Job Summary:

The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. Fieldwork required.

• Conduct multiple types of mandatory face to face visits based on need
• Schedule members due for face-to-face visits
• Meets weekly productivity expectations
• Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
• Understands and supports company wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employee’s role

Specific Knowledge, Skills, and Abilities:

• Able to travel and conduct home visits, vehicle required
• Knowledge of member assessment procedure
• Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows

Required Education, Experience, and Licenses:

• The Appropriate background and experience in Care Management and/or MLTC services.
• Bilingual preferred (Cantonese/Mandarin).