Care Manager Assistant (Mandarin/Cantonese Speaking - Queens, NY)

City of Lincoln; New York (NY); On-site; USD 40,000 - 43,000; Full time

Job summary

City of Lincoln in Brooklyn, NY is seeking a Care Manager Assistant to provide face-to-face visits, ongoing support and care coordination to members, including reviewing of person centered service plans with member/family and coordination of benefits.

The role requires travel (vehicle needed) and a High School diploma, with full-time employment in a care-management setting. You will conduct visits, documentation, and participate in ongoing training as part of a dedicated team.

Qualifications

• Background in Care Management or MLTC services.
• Ability to travel and perform home visits; vehicle required.
• Excellent interpersonal and communication skills with diverse populations.
• Bilingual Cantonese/Mandarin preferred.

Responsibilities

• Conduct face-to-face visits and maintain care coordination.
• Schedule visits and complete required documentation.
• Participate in team meetings and ongoing training.
• Meet weekly productivity expectations.
• Support company-wide goals and follow up with members/families.
• Other duties as assigned.

Skills

Interpersonal communication

Travel for home visits

Team collaboration

Documentation skills

Education

High school diploma

Job description

• Location 1240 39th Street,Brooklyn, NY, 11218,United States
• Base Pay $29.00 - $31.00 / Hour
• Job Category Care Management, MLTC
• Employee Type Full Time
• Required Degree High school
• Travel 75%

Job Requisition

The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. Fieldwork required.

• Conduct multiple types of mandatory face to face visits based on need
• Schedule members due for face-to-face visits
• Meets weekly productivity expectations
• Completes necessary documentation, scripts, activities and follow ups – ensure all items are addressed at time of visit
• Understands and supports company wide goals based on direction
• Participate in weekly team meetings and ongoing training
• Other duties as identified as a necessary part of employee’s role

Specific Knowledge, Skills, and Abilities:

• Able to travel and conduct home visits, vehicle required
• Knowledge of member assessment procedure
• Excellent interpersonal skills – ability to speak effectively with members and employees of the agency
• Demonstrates the ability to effectively communicate information with members of all ages and socioeconomic levels
• Ability to read and interpret documents, understand and execute workflows

Required Education, Experience, and Licenses:

• The Appropriate background and experience in Care Management and/or MLTC services.
• Bilingual preferred (Cantonese/Mandarin).