MLTC Nurse Care Manager (Bengali, Urdu & Gujarati Speaking)

Hamaspik Choice; New York (NY); On-site; USD 47,000 - 69,000; Full time

Job summary

The City of Lincoln in Brooklyn, NY is seeking a Care Manager to serve as the sole communicator between member and Plan. You will create person-centered service plans with members and families, coordinate of benefits, and ensure a positive member experience with ongoing monthly communication.

This role requires RN or MSW licensure, health education knowledge, and strong communication across diverse populations. Hybrid work includes 3 days in office and 2 days remote.

Qualifications

• Experience in health care and/or long-term care settings.
• RN or MSW with license preferred.
• Knowledge of member assessment procedures.
• Ability to communicate with members of all ages and backgrounds.
• Ability to read and interpret documents; effective verbal communication with staff.

Responsibilities

• Ongoing communication with members, dependent on needs, at minimum monthly.
• Follow up and respond to identified items requiring attention, including transition of care.
• Provide health education to members and work together to improve/stabilize health and minimize hospitalizations.
• Communication and coordination of member care with members and family members as well as vendor agencies.
• Provide excellent member experience and follow up on any member concerns or needs.
• Timely and thorough documentation in members’ charts.
• Participates in team meetings and supervision sessions.
• Other duties as identified as a necessary part of employee’s role.

Skills

Member communication

Care coordination procedures

Health education knowledge

Assessment procedures

Documentation skills

Education

RN or MSW licensed

Job description

• Location 1240 39th Street,Brooklyn, NY, 11218,United States
• Base Pay $34.61 - $50.48 / Hour
• Employee Type Full Time
• Required Degree 4 Year Degree

Job Overview:

The Care Manager acts as the sole communicator between member and Plan. Responsibilities include creating and reviewing of person-centered service plan with member/members family, coordination of covered and non-covered benefits, and ensuring our members have a positive member experience. Care Manager is responsible for health education and ongoing communication with members, at minimum monthly.

• Ongoing communication with members, dependent on needs, at minimum monthly.
• Follow up and respond to identified items requiring attention, including transition of care.
• Provide health education to members and work together to improve/stabilize health and minimize hospitalizations.
• Communication and coordination of member care with members and family members as well as vendor agencies.
• Provide excellent member experience and follow up on any member concerns or needs.
• Timely and thorough documentation in members’ charts.
• Participates in team meetings and supervision sessions.
• Other duties as identified as a necessary part of employee’s role.

Specific Knowledge, Skills, and Abilities:

• Knowledge of member assessment procedure.
• Knowledge of clinical review procedures.
• Knowledge and understanding of health education.
• Demonstrates ability to effectively communicate information with members of all ages and socioeconomic levels.
• Ability to read and interpret documents. Ability to speak effectively with members and employees of the agency.

Required Education, Experience, and Licenses:

• The appropriate background in health care and/or long term care.
• RN or Master’s Degree in Social Work (Licensed preferred).
• Hybrid schedule (3 days in office & 2 days remote).