Care Management Coordinator (Mandarin/Cantonese Speaking)

City of Lincoln; New York (NY); On-site; USD 26,174 - 31,684; Full time

Job summary

City of Lincoln is seeking a full-time administrative support role in Brooklyn, NY to assist with care management tasks and vaccine appointment coordination. The candidate will register members, schedule appointments, gather documentation, and help with outreach and administrative duties.

The ideal applicant will have a high school diploma and at least one year of office experience; healthcare exposure is preferred. Proficiency in MS Word and Excel is expected to support daily tasks.

Qualifications

• Graduate of high school.
• 1 year satisfactory office experience; experience in Health Care, desired.

Responsibilities

• Tracking preventative care requests and connecting members to care providers.
• Registering members for vaccine appointments with providers, in community and home settings.
• Troubleshooting issues in member experience with medical providers and appointments.
• Requesting and gathering needed medical documentation.
• Assisting with Person Centered Service Plan administrative tasks.
• Coordinating member outreach and care management mailings.
• Providing administration and department support for the care management team, supporting departmental goals.
• Maintaining and supporting documentation, logs and data entry to monitor activity and outcomes.
• Performs other duties as assigned.

Skills

Self-directing

Organizational skills

Interpersonal skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

• Location 1240 39th Street,Brooklyn, NY, 11218,United States


• Base Pay $19.00 - $23.00 / Hour


• Job Category Coordination


• Employee Type Full Time


• Required Degree High school

Description

• Tracking preventative care requests. Works with members and CMs to connect members to preventative care providers and schedule appointments.


• Registering members for vaccine appointments with providers, in community and home


• Troubleshooting issues member experience with medical providers and appointments


• Requesting and gathering needed medical documentation


• Assisting with Person Centered Service Plan administrative tasks


• Coordinating member outreach and care management mailings


• Provides administration and department support for care management team. Assists in completing activities related to different projects/initiatives in support of departmental goals.


• Maintains and supports documentation, logs and data entry to monitor activity and/or outcomes in support of departmental goals as needed.


• Performs other duties as assigned.

Specific Knowledge, Skills, and Abilities:

• Proficient in the use of office equipment and the computer; Microsoft Word and Excel.


• Self-directing, good organizational and interpersonal skills.

Required Education, Experience, and Licenses:

• Graduate of high school.


• 1 year satisfactory office experience; experience in Health Care, desired.