Care Management Support Specialist

Molina Healthcare; Miami (FL); Remote; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare is seeking an administrative support professional to assist the care management function, contributing to integrated delivery of care and cost-effective member services.

Candidate will support case assignments, data entry, scheduling, and correspondence within a team that emphasizes quality patient care. CMA preferred; health care admin experience highly regarded. Competitive benefits offered.

Qualifications

• 1 year of experience in an administrative support role in health care or equivalent.
• Strong attention to detail.
• Problem-solving skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) or similar software.
• Excellent customer service skills.
• Time-management and organizational skills.
• Strong verbal and written communication skills.
• Microsoft Office suite proficiency.

Responsibilities

• Provides non-clinical administrative support to the care management function and supports interdisciplinary teams.
• Assists in case management assignment and initial case level review.
• Reviews data to identify member needs and supports care plan implementation.
• Schedules member visits with care managers as needed.
• Screens members per Molina policies and identifies appropriate member services.
• Coordinates required member services per benefit plan.
• Promotes internal and external communication to enhance care management effectiveness.
• Processes member and provider correspondence.

Skills

Attention to detail

Customer service

Time management

Communication skills

Problem solving

Healthcare admin experience

Tools

MS Office

Job description

Molina Healthcare is seeking an administrative support professional to assist the care management function, contributing to integrated delivery of care and cost-effective member services.

Candidate will support case assignments, data entry, scheduling, and correspondence within a team that emphasizes quality patient care. CMA preferred; health care admin experience highly regarded. Competitive benefits offered.