Care Management Support Specialist

Molina Healthcare; Lincoln (NE); Remoto; USD 23.000 - 40.000; Tempo pieno

Descrizione del lavoro

Molina Healthcare in Lincoln, NE seeks an administrative support professional to back the care management function. You will handle case assignment, scheduling, data entry, and correspondence while ensuring alignment with member benefit plans and care plans.

Ideal candidates have at least 1 year in healthcare admin, strong communication, and proficiency in Microsoft Office. CMA is preferred. This is an equal opportunity employer offering competitive benefits.

Competenze

• 1 year of experience in an administrative support role in health care or equivalent
• Strong attention to detail and problem-solving skills
• Working knowledge of Microsoft Office (Outlook, Word, Excel) or equivalent software
• Excellent customer service skills
• Strong verbal and written communication skills

Mansioni

• Provide administrative support for the care management function, including case assignment, scheduling, and data entry
• Assist in initial review of case levels and assignment to care managers
• Review data to identify member needs and assist in implementing care plans
• Schedule member visits with care managers
• Screen members according to Molina policies and assist in identifying appropriate member services
• Coordinate required member services according to member benefit plans
• Promote internal and external communication to enhance care management effectiveness
• Process member and provider correspondence

Conoscenze

Data entry

Customer service

Communication

Time management

Organizational skills

Attention to detail

Formazione

Certified Medical Assistant (CMA)

Strumenti

Microsoft Office

Descrizione del lavoro

Molina Healthcare in Lincoln, NE seeks an administrative support professional to back the care management function. You will handle case assignment, scheduling, data entry, and correspondence while ensuring alignment with member benefit plans and care plans.

Ideal candidates have at least 1 year in healthcare admin, strong communication, and proficiency in Microsoft Office. CMA is preferred. This is an equal opportunity employer offering competitive benefits.