Care Management Support Specialist

Molina Healthcare; Fort Lauderdale (FL); Remote; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare is seeking an administrative support professional to assist the care management function in Fort Lauderdale, FL. The role contributes to integrated care delivery and supports the team with scheduling, data entry, and member communications.

The ideal candidate has at least 1 year of health care admin experience, strong attention to detail, and excellent customer service. CMA certification is preferred but not required.

Qualifications

• At least 1 year of experience in an administrative support role in health care.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office or equivalent software.
• Excellent customer service and communication skills.

Responsibilities

• Provide non-clinical administrative support to the care management function.
• Assist in case assignment, member screening, scheduling, data entry, and clerical tasks.
• Support initial review of case levels and assist in care manager assignments.
• Coordinate member visits with care managers and ensure alignment with member benefit plans.
• Assist in member/provider correspondence and communications to support care delivery.

Skills

Microsoft Office proficiency

Customer service

Time management

Verbal and written communication

Education

Certified Medical Assistant (CMA)

Tools

Outlook

Word

Excel

Job description

Molina Healthcare is seeking an administrative support professional to assist the care management function in Fort Lauderdale, FL. The role contributes to integrated care delivery and supports the team with scheduling, data entry, and member communications.

The ideal candidate has at least 1 year of health care admin experience, strong attention to detail, and excellent customer service. CMA certification is preferred but not required.