Care Management Support Specialist

Molina Healthcare; Omaha (NE); Remote; USD 21,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking an administrative support professional to back the care management team. Responsibilities include case assignment, scheduling, and data entry to support integrated care delivery.

The role emphasizes attention to detail, customer service, and strong communication. Candidates should be proficient in Microsoft Office and able to manage time effectively in a healthcare setting.

Qualifications

• 1 year of administrative support experience in health care or equivalent
• Strong attention to detail and problem-solving skills
• Excellent customer service and communication abilities
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Time-management and organizational skills required
• Proficiency with MS Office suite/applicable software programs

Responsibilities

• Provide non-clinical administrative support to the care management function and assist care management team
• Assist in case management via case assignment, screening, and scheduling
• Review data to identify member needs and support care plan implementation
• Schedule member visits with care managers as needed
• Coordinate member services in line with benefit plans
• Support internal and external communication to enhance care management effectiveness
• Process member and provider correspondence

Skills

Attention to detail

Problem solving

Customer service

Time management

Communication

Oral and written communication

Education

Certified Medical Assistant (CMA)

Tools

Microsoft Office

Job description

Molina Healthcare is seeking an administrative support professional to back the care management team. Responsibilities include case assignment, scheduling, and data entry to support integrated care delivery.

The role emphasizes attention to detail, customer service, and strong communication. Candidates should be proficient in Microsoft Office and able to manage time effectively in a healthcare setting.