Care Management Support Specialist

Molina Healthcare

Madison (WI)

On-site

USD 21,000 - 40,000

Full time

14 days+

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Job summary

Molina Healthcare in Madison, WI is seeking an administrative support professional to assist the care management function and contribute to integrated delivery of care. This role supports the care management team and assists in implementing care plans to provide quality, cost-effective member care.

The position requires strong attention to detail, excellent communication, and proficiency with Microsoft Office.

Qualifications

At least 1 year of experience in an administrative support role in health care.
Strong attention to detail.
Proficient in Microsoft Office suite.
Excellent customer service and communication skills.

Responsibilities

Facilitates administrative support including case assignment, scheduling, data entry, and clerical support for care management services.
Assists in case management assignment and initial review of case levels.
Reviews data to identify member needs and supports care plan implementation.
Schedules member visits with care managers.
Screens members per Molina policies and assists in identifying member services.
Coordinates member services per benefit plan.
Promotes internal and external communication to enhance care management effectiveness.
Processes member and provider correspondence.