Care Management Support Specialist

Molina Healthcare; Kenosha (WI); On-site; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare is seeking an experienced administrative professional to support the care management function in Wisconsin. You will assist with case assignment, member screening, scheduling, data entry, and correspondence to facilitate integrated care across the continuum.

Ideal candidates will have 1+ year in health-care admin, strong MS Office skills, customer service excellence, and solid communication abilities.

Qualifications

• 1 year of administrative support experience in health care or equivalent.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office suite (Outlook, Word, Excel).
• Excellent customer service, time-management, and communication skills.

Responsibilities

• Provide non-clinical administrative support to the care management function.
• Assist with case assignment, scheduling, screening, and data entry for team.
• Review data to identify member needs and help implement care plans.
• Schedule member visits with care managers as needed.
• Coordinate member services per benefit plan and process correspondence.

Skills

Administrative support

Attention to detail

Problem-solving

Microsoft Office

Customer service

Time-management

Verbal communication

Written communication

Data entry

Scheduling

Education

Certified Medical Assistant (CMA)

Tools

Outlook

Excel

Word

Job description

Molina Healthcare is seeking an experienced administrative professional to support the care management function in Wisconsin. You will assist with case assignment, member screening, scheduling, data entry, and correspondence to facilitate integrated care across the continuum.

Ideal candidates will have 1+ year in health-care admin, strong MS Office skills, customer service excellence, and solid communication abilities.