Care Management Support Specialist

Bon Secours Mercy Health; Greenville (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

403(b) plan

Medical and dental coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Care Management Assistant at St. Francis Eastside to support care management staff, coordinating discharge planning and patient communication. This full-time role emphasizes compassion, teamwork and patient-centered care in a faith-based health system.

The position requires a high school diploma or GED, BLS certification preferred, and prior healthcare exposure. You will handle office tasks, coordinate with social workers, and help keep resources up to date

Qualifications

• Assists with discharge planning and patient observations.
• Supports care management staff with office tasks.
• Collaborates with care managers and social workers.

Responsibilities

• Assists in issuing Medicare Important Message letters and explains observation status notifications.
• Collaborates with Care Managers and Social Workers on faxing, mail, and messages.
• Provides updates on approvals/denials to Care Managers and Social Workers.
• Assists with non-complex discharge planning and transitions.
• Keeps community resource manuals up to date.

Skills

Care management

Care for patients

Patient observation

Discharge planning

Mail management

Education

High School Diploma or GED

Some college

Job description

Bon Secours Mercy Health is seeking a Care Management Assistant at St. Francis Eastside to support care management staff, coordinating discharge planning and patient communication. This full-time role emphasizes compassion, teamwork and patient-centered care in a faith-based health system.

The position requires a high school diploma or GED, BLS certification preferred, and prior healthcare exposure. You will handle office tasks, coordinate with social workers, and help keep resources up to date