Care Management Leader: Transitions & Quality Impact

Intermountain Healthcare Inc.; Las Vegas (NV); Hybrid; USD 62,000 - 96,000; Full time

Benefits offered by this job

Hybrid work

Benefits package

Job summary

Intermountain Health in Las Vegas is seeking a Manager of Care Management I to lead care management operations across utilization review, acute and emergency care, and ambulatory settings. You will collaborate with medical, nursing, and revenue cycle leaders to optimize patient care and financial performance.

This role oversees social work, complex care planning, transitions of care, and utilization management, ensuring compliance with regulatory requirements while advancing enterprise

Qualifications

• Current RN license in state of practice OR LCSW/LMSW with relevant experience
• BSN or MSW from an accredited institution (degree verification required)
• Care Management Certification within 24 months of hire or promotion
• Demonstrated care management experience

Responsibilities

• Patient Experience & Advocacy: Drives patient satisfaction programs and mentors staff in service excellence
• System-Wide Collaboration: Represents care management with healthcare executives, post-acute providers, multidisciplinary teams, and outreach programs to improve care transitions and service integration
• Process Improvement Leadership: Drives high-impact change initiatives, monitors key performance indicators, and leads quality assurance efforts
• Change Management: Leads strategic initiatives to support enterprise KPI’s and outcomes, manages transitions, and involves staff in decision-making
• Continuous Improvement: Implements best practices, drives quality enhancements, and optimizes operational effectiveness

Skills

Care management collaboration

Care management experience

Education

BSN

MSW

Job description

Intermountain Health in Las Vegas is seeking a Manager of Care Management I to lead care management operations across utilization review, acute and emergency care, and ambulatory settings. You will collaborate with medical, nursing, and revenue cycle leaders to optimize patient care and financial performance.

This role oversees social work, complex care planning, transitions of care, and utilization management, ensuring compliance with regulatory requirements while advancing enterprise