Care Management Operations Manager - Transitions & Quality

Intermountain Healthcare Inc.; Nevada; On-site; USD 62,000 - 96,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Intermountain Healthcare Inc. seeks a Manager of Care Management I to lead care management operations across utilization review, transitions of care, social work, and complex care planning in Nevada.

This role ensures alignment with broader system strategies and compliance while fostering workforce development. You will collaborate with medical staff and revenue cycle leaders to optimize patient care and financial performance, mentor staff, and drive enterprise-wide improvements; occasional

Qualifications

• RN license in state of practice or LCSW/LMSW with relevant experience.
• BSN or MSW from an accredited institution (degree verification).
• Care Management Certification within 24 months of hire or promotion.
• Demonstrated care management experience.

Responsibilities

• Provide patient experience advocacy and mentor staff in service excellence.
• Represent care management with executives and providers to improve transitions.
• Drive process improvement, monitor KPIs and lead quality assurance.
• Lead change management initiatives to support enterprise KPI outcomes.
• Implement best practices and optimize operational effectiveness.

Skills

Care management experience

Leadership

Education

BSN or MSW

Job description

Intermountain Healthcare Inc. seeks a Manager of Care Management I to lead care management operations across utilization review, transitions of care, social work, and complex care planning in Nevada.

This role ensures alignment with broader system strategies and compliance while fostering workforce development. You will collaborate with medical staff and revenue cycle leaders to optimize patient care and financial performance, mentor staff, and drive enterprise-wide improvements; occasional