Care Management Assistant Community Clinic

AdventHealth; United States; On-site; USD 24,000 - 38,000; Part time

Benefits offered by this job

Benefits from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth is seeking a part-time Patient Services Assistant to support care coordination, communications with patients and care teams, and document delivery under regulatory requirements. The role includes arranging transportation, follow-up appointments, and insurance authorizations as directed by the Care Manager.

Requirements include strong MS Office skills, excellent communication, and a high school diploma.

Qualifications

• Must have strong computer skills including MS Office (Word/Excel/Outlook/PowerPoint).
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful for patient care coordination.
• Good clerical and computer skills are essential.
• High school diploma or equivalent required.

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians and care teams.
• Collaborates with Care Managers for patient care coordination needs.
• Coordinates patient care and services under the direction of a RN/SW Care Manager with patient/family.
• Delivers and documents regulatory letters to patients or representatives per regulations.
• Arranges transportation and follow-up appointments; obtains insurance authorization as directed.
• Other duties as assigned.

Skills

Microsoft Office

Word

Outlook

PowerPoint

Excel

Interpersonal communication

Medical terminology

Clerical skills

Education

High School Diploma or Equivalency

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Part time Shift: Day (United States of America) Address: 1000 WATERMAN WAY City: TAVARES State: Florida Postal Code: 32778

Job Description: Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team. Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family. Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations. Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned.

Knowledge, Skills, and Abilities

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education

• High School Grad or Equiv [Required]

Work Experience

• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range: $17.28 - $27.65

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.