Care Experience Architect

Nurse Next Door; Arizona; On-site; USD 42,000 - 65,000; Full time

Job summary

Nurse Next Door in Arizona is seeking a Care Designer to drive business results through Care Consultations and ongoing client care. You will support the client and family, ensure up-to-date care, and match caregivers to clients for a premium experience.

The role includes leading the caregiving team, coordinating scheduling, and ensuring high-quality service. You may occasionally step in as a caregiver to support operations.

Responsibilities

• Consultation Conversion: conducts Caring Consults, assesses Clients and advises on Client care; aims to 90% conversion.
• Client Care Deliver and Experience: attends First Visits with Caregivers, supervises care quality, updates care plans.
• People Leadership: leads caregiving team with clear goals and education; ensures caregiver availability and performance.
• Scheduling Collaboration: coordinates client & caregiver files, communicates changes, ensures coverage and data integrity.

Job description

Nurse Next Door in Arizona is seeking a Care Designer to drive business results through Care Consultations and ongoing client care. You will support the client and family, ensure up-to-date care, and match caregivers to clients for a premium experience.

The role includes leading the caregiving team, coordinating scheduling, and ensuring high-quality service. You may occasionally step in as a caregiver to support operations.