Care Coordinator - Tucson, AZ

TERRO; Tucson (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with company match

PTO - 3 weeks first year

Paid holidays

EAP for employees and families

Tuition discounts

Job summary

Terros Health is seeking a Families FIRST - Care Coordinator for our Campbell Ave Counseling Center in Tucson, AZ. This full-time role collaborates with DCS, clinical staff, and community partners to engage families, streamline services, and remove barriers to treatment and reunification.

You will conduct initial client assessments, coordinate with service teams, and provide ongoing support and resources to foster stability and self-sufficiency for families affected by substance use and

Qualifications

• Associates or higher in human service/behavioral health with relevant experience.
• CPR/First Aid certification within 60 days of start date.
• Arizona driver’s license and ability to meet Terros Health driving policy requirements.
• Must pass background check and Arizona DCS Central Registry clearance.
• At least 3 years working with multi-problem families in substance abuse, child welfare, or behavioral health.

Responsibilities

• Conducts New Client Checklist activities and documents in the patient record.
• Completes Short-Term Plan to ensure AFF services access within 3 business days.
• Leads monthly Service Plan review with the Service Team and updates quarterly for DCS submission.
• Performs outreach and follow-up to ensure resources and supports are in place.
• Participates in CFT, ART, TDM, SENSE, and DCS/JOBS Staffing meetings.

Skills

Communication skills

EHR knowledge

Driver's license

CPR/First Aid

Education

Associates degree in human service or behavioral health

Bachelor's degree in human service or behavioral health

Tools

NextGen

Electronic Health Records

Job description

Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator in at our Campbell Ave Counseling Center in Tucson, AZ.Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans. Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.HOPE ~ HEALTH ~ HEALINGTerros Health is hiring a Families FIRST - Care Coordinator at our Campbell Ave Counseling Center in Tucson, AZ.Location: 3385 N Campbell Ave, Tucson, AZ 85719Full-Time, EmployedMon-Fri, 8:30am - 5:00pmFull Benefits, Including 401K, and Generous PTO/PSTAdditional Language Differential Pay Available!Position Summary: Under Terros Health’s policies and professional requirements, with oversight from clinical staff, the Families FIRST Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients and streamline services to remove barriers, alleviate substance use and improve the prospect of family reunification. This position reports to the Manager of Care Coordination.Duties:Upon assignment of a new patient, conducts activities as indicated on the “New Client Checklist,” as evidenced by documentation in the patient record.Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment.Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment.Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist.Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing’s.Benefits & WellnessWe invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionallyMultiple medical plan options, including a no-premium plan for employees and their familiesMultiple dental plan options, including orthodontic coverageVision insuranceGroup life and disability insurancePet insurance401(k) plan with company matchInterest-free medical line of creditFinancial education, planning, and support resourcesMonetary company contribution toward eligible benefitsBilingual pay differentialGenerous Paid Time Off (PTO) – 3 weeks off in the first yearPaid Sick Time10 paid holidays annuallyComprehensive wellness program featuring wellness challenges, activities, and prizesEmployee Assistance Program (EAP) available to employees and their family membersTrip Reduction ProgramOngoing professional growth and career development opportunities, including:ScholarshipsClinical supervisionContinuing Education Units (CEUs)Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)Access to the Working Advantage Employee Discount Program, with savings on:Gym membershipsCar rentalsFlights, hotels, movie tickets, and moreAn associates degree in human service or behavioral health field, and at least three years of related experience including working with multi-problem families in the field of substance abuse, child welfare, or behavioral health; orA bachelor’s degree or higher in a human service or behavioral health field.Excellent oral and written communication skills.Knowledge in use of Electronic Health Record; NextGen a plus.Working knowledge of the child welfare/child safety system.Must have or be able to attain CPR/First Aid certification within 60 days of assuming role.Must pass background check in accordance with Terros Health and DCS requirements which includes, but is not limited to, no probation or parole within the last 10 years.Must be able to pass the Arizona Department of Child Safety Direct Service Central Registry Clearance without any disqualifying events.Must have valid Arizona driver’s license, be 22 years of age, with minimum 3 years driving experience and meet requirements of Terros Health’s driving policy.Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.Must pass a TB Test.Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.