Care Coordinator - Social Services & Client Support

South Middlesex Opportunity Council, Inc.; Framingham (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Life Insurance & AD&D

Medical benefits (Mass General Brigham

Retirement plan 403(b) match

Flexible Spending Accounts

Job summary

South Middlesex Opportunity Council, Inc. seeks a Care Coordinator to support clients in a residential program in Framingham, MA. You will supervise activities, coordinate medical and behavioral services, and connect clients to housing, education and employment resources.

The role requires a background in social services or mental health, a valid driver's license and strong communication skills. Full-time hours include five shifts with evenings and weekends as needed.

Qualifications

• This role requires working with female clients.
• Bachelor's Degree or 5 years relevant work experience in social services, recovery or mental health, or housing services.
• Understanding of disease concept of addiction.
• Knowledge of 12 Step programs.
• Understanding of mental health diagnosis and trauma.
• Strong verbal and written communication skills.
• Must have valid Driver’s License, reliable transportation and meet insurance standards.

Responsibilities

• Provide program coverage, supervise daily/nightly and weekend activities.
• Coordinate medical behavioral services through insurance.
• Coordinate MAT and psychiatric services.
• Make referrals for external resources including, medical, dental, health benefits, job training, Mass Rehab, career center, etc.
• Maintain accurate client files and records, including documentation of activities.
• Assist clients with issues of housing, education, vocational and employment as identified upon admission.
• Facilitate in-house recovery and/or skill building groups as assigned.
• Supervise client compliance with the program guidelines.
• Consult with team in developing a collaborative plan of care for clients and development of aftercare plan.
• Assist with client’s aftercare and discharge.
• Fill in required shifts in emergency coverage situations.
• Contribute to a supportive interpersonal atmosphere.
• Supervise medication process and times.
• Meet bi-weekly for supervision.
• Drive the SMOC Program van to transport clients.
• Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
• Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
• Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
• Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
• Other duties as assigned.

Skills

Clear communication

Verbal communication

Written communication

Driver’s license

Interpersonal skills

Understanding addiction

Trauma-informed

Education

Bachelor's degree or 5 years relevant work experience

Job description

South Middlesex Opportunity Council, Inc. seeks a Care Coordinator to support clients in a residential program in Framingham, MA. You will supervise activities, coordinate medical and behavioral services, and connect clients to housing, education and employment resources.

The role requires a background in social services or mental health, a valid driver's license and strong communication skills. Full-time hours include five shifts with evenings and weekends as needed.