Care Coordinator - Remote Patient Services

Optima Medical; Scottsdale (AZ); Híbrido; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from home

Paid time off

401k

Paid holidays

Supportive environment

Descripción de la vacante

Optima Medical is seeking a Care Coordinator for Remote Patient Services. This hybrid/remote role supports patient enrollment, device setup, data management, and ongoing engagement to improve health outcomes for a broad patient group.

Training begins in Scottsdale, AZ, with work-from-home options and a collaborative care team. The role requires at least 1 year as a Medical Assistant, EMR experience (eClinicalWorks preferred), and strong communication with a professional demeanor.

Formación

• 1 year of clinical work experience as a Medical Assistant.
• EMR experience, eClinicalWorks preferred.
• High level of professionalism and excellent written/verbal communication.

Responsabilidades

• Onboard patients: enroll, assist with device setup, educate on remote monitoring usage.
• Device management: configure, calibrate, and maintain devices; arrange replacements or upgrades as needed.
• Data management: oversee collection, transmission, and storage of patient data from remote monitoring devices.
• Monitoring and analysis: track data, identify abnormalities, escalate issues to providers.
• Patient engagement: develop strategies to encourage patient participation and adherence.
• Quality assurance: perform regular quality checks and audits of data and processes.
• Documentation: record information in electronic health records in a timely, organized manner.
• Collaboration: work with physicians, nurses, care coordinators, and IT staff to optimize care.

Conocimientos

Medical Assistant

Communication skills

Professionalism

Educación

HS diploma or GED

Herramientas

eClinicalWorks

Descripción del empleo

Care Coordinator - Remote Patient Services

Remote, Arizona Only

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services.Optima is seeking a medical assistant for our Care Management department. This individual will be expected to monitor a specific group of patient’s care and support them in achieving short/long term health goals. The Patient Monitoring Coordinator will coordinate with providers to ensure patients’ needs are met. A working knowledge of the clinical field is desired for this position. This is a Hybrid or Remote position depending on location, please note first week of training will take place in Scottsdale, AZ.

• Patient Onboarding- Coordinate patient enrollment, assist with device setup, and provide education on the purpose, benefits, and usage of remote monitoring technology.
• Device Management- Ensure that devices are properly configured, calibrated, and maintained. Coordinate device replacements or upgrades as needed.
• Data Management- Oversee the collection, transmission, and storage of patient data generated by remote monitoring devices.
• Monitoring and Analysis- Monitor patient data collected through remote monitoring devices and software platforms. Analyze trends, identify abnormalities or significant changes in patient health status, and elevate issues to appropriate healthcare providers for intervention.
• Patient Engagement- Develop strategies to engage and motivate patients to actively participate in remote monitoring programs. Provide ongoing support, encouragement, and education to patients to promote adherence to monitoring protocols and healthy behaviors.
• Quality Assurance- Conduct regular quality checks and audits of remote patient monitoring data and processes to ensure accuracy, completeness, and compliance with established protocols and guidelines.
• Documentation- Ensure that documentation is entered into electronic health records or other documentation systems in a timely and organized manner.
• Collaboration- Collaborate with other healthcare professionals, including physicians, nurses, care coordinators, and IT staff, to coordinate patient care and optimize the use of remote monitoring technology within the broader healthcare ecosystem.

RPM Coordinator Qualifications:

• At least 1 year of clinical work experience as a Medical Assistant
• At least 1 year of EMR experience; eClinicalWorks preferred
• High level of professionalism
• Excellent written and verbal communication skills
• Must have HS diploma or GED equivalent

Why join our team?

• Work from home "Hybrid schedule"
• Paid time off
• 401k
• Paid holidays
• Supportive and positive work environment

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