Care Coordinator - Remote Patient Services

Optima Medical; Arizona; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work from home hybrid schedule

Paid time off

401k

Paid holidays

Supportive and positive work环境

Job summary

Optima Medical in Arizona is seeking a Care Coordinator for Remote Patient Services to monitor a specific patient group, coordinate care with providers, and support patients in achieving health goals. The role offers hybrid or remote work depending on location, with initial training in Scottsdale, AZ.

Responsibilities include onboarding patients, device management, data management and monitoring, patient engagement, quality assurance, documentation, and collaboration with healthcare

Qualifications

• At least 1 year of clinical work experience as a Medical Assistant.
• At least 1 year of EMR experience; eClinicalWorks preferred.
• High level of professionalism.
• Excellent written and verbal communication skills.

Responsibilities

• Onboard patients, assist with device setup and education on remote monitoring.
• Manage and configure remote monitoring devices; coordinate replacements or upgrades.
• Oversee collection, transmission and storage of patient data from remote devices.
• Monitor data, identify trends, and escalate issues to healthcare providers.
• Engage patients and promote adherence to monitoring protocols.
• Conduct quality checks and audits of remote monitoring data and processes.
• Document activities in electronic health records promptly.
• Collaborate with physicians, nurses, care coordinators and IT staff.

Skills

Medical Assistant

Communication skills

Professionalism

Education

HS diploma or GED

Tools

eClinicalWorks

Job description

Care Coordinator - Remote Patient Services

Remote, Arizona Only

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services.Optima is seeking a medical assistant for our Care Management department. This individual will be expected to monitor a specific group of patient’s care and support them in achieving short/long term health goals. The Patient Monitoring Coordinator will coordinate with providers to ensure patients’ needs are met. A working knowledge of the clinical field is desired for this position. This is a Hybrid or Remote position depending on location, please note first week of training will take place in Scottsdale, AZ.

• Patient Onboarding- Coordinate patient enrollment, assist with device setup, and provide education on the purpose, benefits, and usage of remote monitoring technology.
• Device Management- Ensure that devices are properly configured, calibrated, and maintained. Coordinate device replacements or upgrades as needed.
• Data Management- Oversee the collection, transmission, and storage of patient data generated by remote monitoring devices.
• Monitoring and Analysis- Monitor patient data collected through remote monitoring devices and software platforms. Analyze trends, identify abnormalities or significant changes in patient health status, and elevate issues to appropriate healthcare providers for intervention.
• Patient Engagement- Develop strategies to engage and motivate patients to actively participate in remote monitoring programs. Provide ongoing support, encouragement, and education to patients to promote adherence to monitoring protocols and healthy behaviors.
• Quality Assurance- Conduct regular quality checks and audits of remote patient monitoring data and processes to ensure accuracy, completeness, and compliance with established protocols and guidelines.
• Documentation- Ensure that documentation is entered into electronic health records or other documentation systems in a timely and organized manner.
• Collaboration- Collaborate with other healthcare professionals, including physicians, nurses, care coordinators, and IT staff, to coordinate patient care and optimize the use of remote monitoring technology within the broader healthcare ecosystem.

RPM Coordinator Qualifications:

• At least 1 year of clinical work experience as a Medical Assistant
• At least 1 year of EMR experience; eClinicalWorks preferred
• High level of professionalism
• Excellent written and verbal communication skills
• Must have HS diploma or GED equivalent

Why join our team?

• Work from home "Hybrid schedule"
• Paid time off
• 401k
• Paid holidays
• Supportive and positive work environment

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