Care Advisor – Chronic Care Management Program

Aylo Health; Atlanta (GA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

401(k)

Paid time off

Professional development

Job summary

Aylo Health, LLC seeks a compassionate Care Advisor to join our Chronic Care Management program, coordinating care for patients with chronic conditions and performing regular check-ins to ensure quality outcomes.

The role supports developing comprehensive care plans, documenting in EHR, and meeting monthly metrics. Remote with occasional in-office meetings in Georgia; 9:00–17:00 schedule; full-time with competitive benefits and pay.

Qualifications

• Medical Assistant certification strongly preferred. RN & LPN also accepted.
• Minimum 3 years of clinical experience in a healthcare setting
• Strong knowledge of chronic conditions and care management
• Proficiency with EHR systems and familiarity with clinical workflows
• Excellent communication and interpersonal skills
• Experience in patient education and care coordination
• Strong problem-solving skills and ability to operate independently

Responsibilities

• Conduct regular check-ins with the assigned patient panel via telephone
• Develop and maintain comprehensive care plans
• Coordinate care between healthcare providers and services
• Document all patient interactions in EHR system
• Monitor and track patient progress and compliance
• Identify and address barriers to care
• Provide patient education on chronic condition management
• Meet monthly performance metrics and quality goals

Skills

Chronic disease knowledge

Care coordination

Communication skills

Patient education

Independent problem solving

Education

Medical Assistant certification (RN/LPN accepted)

Minimum 3 years clinical experience

Tools

Electronic Health Records (EHR)

Clinical workflows

Job description

Care Advisor – Chronic Care Management Program

Office

Atlanta, GA

Location

City:

State: Georgia

Country: United States

Position Profile

We seek a compassionate and detail-oriented Care Advisor to join our Chronic Care Management (CCM) team. The ideal candidate will provide comprehensive care coordination and support to patients with chronic conditions, ensuring they receive optimal care while meeting quality metrics and program goals.

Schedule: Monday through Friday 9:00AM to 5:00PM.

Location: Remote with occasional in office meetings.

Required Qualifications

• Medical Assistant certification strongly preferred. RN & LPN also accepted.
• Minimum 3 years of clinical experience in a healthcare or healthcare office setting
• Strong knowledge of chronic conditions and care management
• Proficiency in Electronic Health Records (EHR) systems and familiarity with clinical workflows
• Excellent communication and interpersonal skills
• Experience in patient education and care coordination
• Strong problem skills and the ability to operate independently

Key Responsibilities

• Conduct regular check-ins with the assigned patient panel via telephone
• Develop and maintain comprehensive care plans
• Coordinate care between healthcare providers and services
• Document all patient interactions in EHR system
• Monitor and track patient progress and compliance
• Identify and address barriers to care
• Provide patient education on chronic condition management
• Meet monthly performance metrics and quality goals

Additional Information

Location: Remote, preferred in the state Georgia

Employment Type: Full-time

Benefits: Competitive salary, comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and professional development opportunities.

This position pays $20.00 per hour.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Aylo Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.