Care Coordinator

Optimamedical; EE. UU.; Híbrido; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid schedule

Paid time off

401k

Health benefits (medical/vision/dental

Paid holidays

Supportive work environment

Descripción de la vacante

Optima Medical, a Arizona-based medical group, seeks a Medical Assistant to join their Care Management team as a RPM Coordinator. The role supports remote patient monitoring across a hybrid/remote work model, with initial on-site training in Scottsdale, AZ.

The RPM Coordinator will onboard patients, manage devices, oversee data from remote monitoring tech, monitor health trends, and engage patients to improve adherence. Strong EMR and MA background required.

Formación

• Minimum 1 year of clinical work as Medical Assistant.
• Minimum 1 year of EMR experience; eClinicalWorks preferred.
• HS diploma or GED required.
• CMA or Medical Assistant certificate required.

Responsabilidades

• Onboard patients and assist with device setup for remote monitoring.
• Manage devices: configure, calibrate, maintain, replacements.
• Oversee data collection, transmission, and storage of remote monitoring data.
• Monitor trends and escalate issues to clinicians.
• Engage patients to promote adherence and education.
• Ensure documentation in EHRs is timely and accurate.
• Collaborate with physicians, nurses, care coordinators, and IT staff.

Conocimientos

Clinical work experience

Communication skills

Professionalism

Customer service

Educación

Medical Assistant Certification or CMA

HS diploma or GED

Herramientas

eClinicalWorks

Descripción del empleo

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation\'s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services.

Optima is seeking a medical assistant for our Care Management department. This individual will be expected to monitor a specific group of patient\'s care and support them in achieving short/long term health goals. The Patient Monitoring Coordinator will coordinate with providers to ensure patients\' needs are met. A working knowledge of the clinical field is desired for this position. This is a Hybrid or Remote position depending on location, please note first week of training will take place in Scottsdale, AZ.

RPM Coordinator Responsibilities:

• Patient Onboarding - Coordinate patient enrollment, assist with device setup, and provide education on the purpose, benefits, and usage of remote monitoring technology.
• Device Management - Ensure that devices are properly configured, calibrated, and maintained. Coordinate device replacements or upgrades as needed.
• Data Management - Oversee the collection, transmission, and storage of patient data generated by remote monitoring devices.
• Monitoring and Analysis - Monitor patient data collected through remote monitoring devices and software platforms. Analyze trends, identify abnormalities or significant changes in patient health status, and escape issues to appropriate healthcare providers for intervention.
• Patient Engagement - Develop strategies to engage and motivate patients to actively participate in remote monitoring programs. Provide ongoing support, encouragement, and education to patients to promote adherence to monitoring protocols and healthy behaviors.
• Quality Assurance - Conduct regular quality checks and audits of remote patient monitoring data and processes to ensure accuracy, completeness, and compliance with established protocols and guidelines.
• Documentation - Ensure that documentation is entered into electronic health records or other documentation systems in a timely and organized manner.
• Collaboration - Collaborate with other healthcare professionals, including physicians, nurses, care coordinators, and IT staff, to coordinate patient care and optimize the use of remote monitoring technology within the broader healthcare ecosystem.

RPM Coordinator Qualifications:

• At least 1 year of clinical work experience as a Medical Assistant
• At least 1 year of EMR experience; eClinicalWorks preferred
• High level of professionalism
• Excellent written and verbal communication skills
• Strong customer service skills
• Medical Assistant Course Completion Diploma or CMA designation required
• Must have HS diploma or GED equivalent

Why join our team?

• Work from home "Hybrid schedule"
• Paid time off
• 401k
• Health benefits (medical/vision/dental)
• Paid holidays
• Supportive and positive work environment