Care Coordinator (Part-Time Veterinary Receptionist)

Petvet-Care-Centers; Oakwood (GA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) plan

Pet discounts

Calm app access

24/7 EAP

CE stipends

Career development

Job summary

PetVet Care Centers' Oakwood Animal Hospital in Oakwood, Georgia, is seeking a part-time Care Coordinator to provide administrative and customer service support in a busy veterinary practice. This role focuses on delivering a high level of client care while coordinating appointments, payments, and records.

The position emphasizes a culture of care, teamwork, and exceptional service for pets and their families, with opportunities for growth within the network of petitioner hospitals.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• Experience with phones, computer, and people

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Phone handling

Customer service

People skills

Scheduling

Job description

PetVet Care Centers' Oakwood Animal Hospital in Oakwood, Georgia, is seeking a part-time Care Coordinator to provide administrative and customer service support in a busy veterinary practice. This role focuses on delivering a high level of client care while coordinating appointments, payments, and records.

The position emphasizes a culture of care, teamwork, and exceptional service for pets and their families, with opportunities for growth within the network of petitioner hospitals.