Care Coordinator for Pets Part-Time Veterinary Receptionist

PetVet Care Centers; Georgia; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k) with contribution

Pet discounts

Wellbeing support

CE stipends

Job summary

PetVet Care Centers’ Highland Animal Hospital in Augusta, Georgia, is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to greet clients, schedule appointments, answer calls, and support the veterinary team in a busy hospital.

This role emphasizes friendly, empathetic customer service, accurate record-keeping in the practice management system, and collaboration with clinicians to deliver compassionate care for pets and their families.

Qualifications

• Minimum 1 year of experience in a veterinary hospital, animal care setting, or healthcare customer service role.
• Experience scheduling appointments, answering phones, and coordinating communication between clients and the medical team.
• Strong customer service skills, including handling concerns with empathy, professionalism, and patience.

Responsibilities

• Greet clients in person and over the phone and manage front-desk operations.
• Schedule appointments and coordinate communication with the veterinary team.
• Answer calls and assist with client inquiries; provide information about services and products.
• Input and manage data in the practice management software and handle billing/records.

Skills

Customer service

Reception

Care coordination

Empathy

Organization

Communication

Tools

IDEXX Cornerstone

Job description

PetVet Care Centers’ Highland Animal Hospital in Augusta, Georgia, is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to greet clients, schedule appointments, answer calls, and support the veterinary team in a busy hospital.

This role emphasizes friendly, empathetic customer service, accurate record-keeping in the practice management system, and collaboration with clinicians to deliver compassionate care for pets and their families.