Care Coordinator & Outreach Specialist

BCFS Health & Human Services; Lufkin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

BCFS Health & Human Services is seeking a Care Coordinator to ensure quality services for the service population while maintaining program compliance. The role emphasizes sound judgment, integrity, and collaboration with a multidisciplinary team.

You will conduct outreach, intake, enrollment, and orientation for eligible participants, develop individualized service plans, provide case management, coordinate with external providers, and maintain documentation in Salesforce and PEIRS; travel

Qualifications

• High school diploma required; Bachelor’s degree preferred.
• With a high school diploma, at least 3 years of related work experience.
• With a Bachelor’s degree, at least 1 year of related work experience preferred.
• Valid Texas Driver’s license with a clear driving record.
• Pass a pre-employment drug screen and background checks.
• Proficiency in English (United States).

Responsibilities

• Conduct outreach, intake, enrollment, and orientation activities for eligible participants.
• Establish and maintain a trusting and professional working relationship with participants by providing regular contact.
• Complete comprehensive participant assessments to identify strengths, needs, barriers, and goals.
• Develop and maintain individualized service plans in collaboration with participants.
• Provide case management and non-clinical mentoring services to participants.
• Provide service planning and coordination, resources and referrals, basic needs support, and/or other services to families on caseload.
• Conduct systematic follow-ups for all families.
• Travel is required within the service area.
• Maintain documentation in Salesforce and PEIRS; coordinate with external providers to ensure continuity of care.

Education

High school diploma or equivalent

Bachelor’s degree

Job description

BCFS Health & Human Services is seeking a Care Coordinator to ensure quality services for the service population while maintaining program compliance. The role emphasizes sound judgment, integrity, and collaboration with a multidisciplinary team.

You will conduct outreach, intake, enrollment, and orientation for eligible participants, develop individualized service plans, provide case management, coordinate with external providers, and maintain documentation in Salesforce and PEIRS; travel