Care Coordinator - Hybrid Healthcare Scheduling & Referrals

Hugh Chatham Memorial Hospital; Charlotte (NC); Hybrid; USD 59,600,000 - 89,401,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan with employer match

Job summary

Advocate Health seeks a full-time administrative coordinator for Pelvic Health: Mercy - OB/GYN: Urogynecology in Charlotte, NC. You will manage referrals, authorizations, and scheduling while coordinating with multiple departments and ensuring accurate insurance information.

The role emphasizes patient service, insurance education, and collaboration with internal teams. A 40-hour week with a potential hybrid option, no evenings, holidays or weekends, is offered.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Knowledge of insurance coverage and medical necessity policies preferred.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices.
• Obtains all authorizations needed.
• Coordinates and schedules procedures and diagnostic testing.

Skills

Customer service

Insurance coverage knowledge

Communication skills

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health seeks a full-time administrative coordinator for Pelvic Health: Mercy - OB/GYN: Urogynecology in Charlotte, NC. You will manage referrals, authorizations, and scheduling while coordinating with multiple departments and ensuring accurate insurance information.

The role emphasizes patient service, insurance education, and collaboration with internal teams. A 40-hour week with a potential hybrid option, no evenings, holidays or weekends, is offered.