Care Coordination Specialist (Pelvic Health)

aah; Charlotte (NC); Híbrido; USD 28.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and welfare benefits

Paid Time Off

Defined contribution retirement plans

Descripción de la vacante

Advocate Health in Charlotte, NC seeks a full-time Administrative Coordinator for the Pelvic Health: Mercy OB/GYN/Urogynecology team. The role coordinates referrals, verifies insurance, schedules procedures, and ensures timely authorizations, while providing strong patient service and communication.

Required are a High School Diploma or GED, computer experience, and knowledge of insurance coverage; medical records software experience is preferred. Hybrid option may be available.

Formación

• High school diploma or GED required.
• Computer experience required.
• Understanding of insurance coverage (FSC/Coverage/Plan types) preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsabilidades

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Conocimientos

Customer service

Insurance knowledge

Communication

Scheduling coordination

Educación

High School Diploma or GED

Computer experience

Herramientas

Medical records software

Descripción del empleo

Advocate Health in Charlotte, NC seeks a full-time Administrative Coordinator for the Pelvic Health: Mercy OB/GYN/Urogynecology team. The role coordinates referrals, verifies insurance, schedules procedures, and ensures timely authorizations, while providing strong patient service and communication.

Required are a High School Diploma or GED, computer experience, and knowledge of insurance coverage; medical records software experience is preferred. Hybrid option may be available.