Care Coordinator & Family Services Navigator

Coleman Professional Services; Akron (OH); On-site; USD 44,000 - 49,000; Full time

Benefits offered by this job

Paid training and supervision

3 weeks paid time off first year

Wellness Reimbursement

Job summary

Coleman Health Services in Akron, OH, is hiring a Care Coordinator/Case Manager to support children, youth, and families with complex behavioral health and social service needs. The role offers structured supervision, on-the-job training, and a path for career growth.

Responsibilities include coordinating services, maintaining EHR documentation, and engaging with families, schools, and providers. Training is provided and a supportive team environment is emphasized.

Qualifications

• Bachelor's degree preferred (social work or related field)
• Training and supervision provided
• Caseloads are managed with structured onboarding

Responsibilities

• Coordinate behavioral health and social services across providers, schools, and community systems
• Support families with care planning, follow-up, and service connections
• Maintain timely, accurate documentation in an electronic health record (EHR)
• Monitor safety, risk, and follow-up needs with supervisory guidance
• Communicate regularly with families, providers, and partner agencies
• Track tasks, deadlines, and follow-ups to ensure continuity of care
• Participate in team meetings, training, and supervision

Skills

Organizational skills

Written communication

Working with families under stress

Following processes and documentation

Willingness to learn and take coaching

Reliability and good judgment

Education

Bachelor's degree preferred (social work or related)

Tools

EHR systems

Job description

Coleman Health Services in Akron, OH, is hiring a Care Coordinator/Case Manager to support children, youth, and families with complex behavioral health and social service needs. The role offers structured supervision, on-the-job training, and a path for career growth.

Responsibilities include coordinating services, maintaining EHR documentation, and engaging with families, schools, and providers. Training is provided and a supportive team environment is emphasized.