Care Coordinator: Client-Caregiver Matchmaker

Griswold; Tulsa (OK); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Griswold in Tulsa, OK is seeking a Care Coordinator to connect clients with qualified caregivers and coordinate care plans. You will serve as a primary contact to address concerns and ensure high-quality services while collaborating with local staff.

The role emphasizes relationship-building with clients and families, scheduling accuracy, and onboarding. Weekend or evening hours may be required, and the team supports compassionate, person-centered care.

Competenze

• Associate degree in human services or related field preferred.
• Previous experience in the home care industry, human services, or a similar field preferred.
• Must pass all hiring criteria as defined by Griswold standards and/or state regulations, with reliable transportation, valid driver’s license, and valid car insurance.
• Must operate a laptop and a mobile phone as well as associated apps and software.
• Must lift up to 40 pounds and alternate between stationary and traversing positions.
• Strong verbal and written communication skills.
• High emotional intelligence and empathy, dedication to Griswold pillars.
• Creative problem-solving skills.
• Organized and detail oriented.
• Flexible and able to multi-task.
• Effective time management skills.
• Proactive with strong initiative and follow through.
• Capable of working independently when needed.
• Weekend and/or evening hours may be required.

Mansioni

• Builds relationships with clients and their families to match them with caregivers who can provide the needed services.
• Build relationships with caregivers to match them with clients and assignments that fit their needs and improve retention.
• Complete monthly check-ins with clients, ensuring they are satisfied with the services we are providing.
• Check-ins will be a mixture of text, email, phone calls and in-person visits depending on the situation.
• Create a positive, thorough, and welcoming onboarding experience for new clients.
• Keep scheduling system up to date and accurate with client schedules, contact information and preferences.
• Participates in on-call duties on a rotating basis and as needed by the office.
• Works closely with the Talent Specialist to create a successful, supportive and ongoing experience to our clients and Caregivers.

Conoscenze

Client coordination

Communication

Empathy

Time management

Organization

Problem solving

Independence

Flexibility

Evening/weekend availability

Reliability

Formazione

Associate degree in human services or related field

Descrizione del lavoro

Griswold in Tulsa, OK is seeking a Care Coordinator to connect clients with qualified caregivers and coordinate care plans. You will serve as a primary contact to address concerns and ensure high-quality services while collaborating with local staff.

The role emphasizes relationship-building with clients and families, scheduling accuracy, and onboarding. Weekend or evening hours may be required, and the team supports compassionate, person-centered care.