Care Coordinator: Smooth Home Care Scheduling and Support

Griswold Home Care for North Dallas, Garland & Rockwall; Groveport (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Griswold Home Care for North Dallas, Garland & Rockwall is seeking a Care Coordinator to join our home care team. You will connect caregivers with clients, keep daily operations running smoothly, and be a reliable point of contact for families.

You will monitor schedules, respond to inquiries, and help ensure high-quality care while staying organized and compassionate in a fast-paced environment.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication with kindness and professionalism.
• Comfortable using computers and learning new systems.
• Detail-oriented with ability to maintain accurate records.

Responsibilities

• Coordinate caregiver schedules and manage coverage when changes arise.
• Answer questions and communicate schedule updates to caregivers.
• Assist with service coordination and client updates.
• Maintain client and caregiver files, electronic records, and logs.
• Monitor phone calls, texts, and emails with professionalism and kindness.
• Resolve routine scheduling and service issues and seek guidance when needed.
• Complete data entry, filing, and administrative tasks to keep operations moving forward.
• Collaborate with the Director/Senior Care Coordinator on complex concerns.

Skills

Organizational skills

Dependable

Compassionate

Problem solving

Computer skills

Job description

Griswold Home Care for North Dallas, Garland & Rockwall is seeking a Care Coordinator to join our home care team. You will connect caregivers with clients, keep daily operations running smoothly, and be a reliable point of contact for families.

You will monitor schedules, respond to inquiries, and help ensure high-quality care while staying organized and compassionate in a fast-paced environment.