Care Coordinator: Client Care & Medicaid Liaison

Elizabeth Richardson Center Inc; Springdale (AR); On-site; USD 41,000 - 50,000; Full time

Job summary

Elizabeth Richardson Center Inc in Springdale, AR is seeking a Full Time Clerical Care Coordinator to gather, update, and maintain client paperwork and ensure eligibility for services. Care Coordinators assess needs, coordinate services, and collaborate with the billing team to support billing and documentation related to Medicaid or PASSE.

The role emphasizes accuracy, client advocacy, and timely communication.

Qualifications

• Must have a High School Diploma or GED.
• Two years of case management experience required.
• Proficiency in Microsoft Office Suite.
• Ability to read and interpret safety, operating procedures.
• Strong communication with clients and guardians.

Responsibilities

• Develops and maintains relationships with area businesses to raise awareness of ERC services.
• Gathers and maintains Medicaid, PASSE, and enrollment paperwork.
• Enter and maintain client profiles in EMR systems.
• Coordinate and monitor client care plans to prevent service disruption.
• Assist with billing information and support related to eligibility.
• Ensure client rights, safety, and dignity per ERC policies.

Skills

Communication skills

Document interpretation

Office software

Team collaboration

Client interaction

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Word

Outlook

Excel

Job description

Elizabeth Richardson Center Inc in Springdale, AR is seeking a Full Time Clerical Care Coordinator to gather, update, and maintain client paperwork and ensure eligibility for services. Care Coordinators assess needs, coordinate services, and collaborate with the billing team to support billing and documentation related to Medicaid or PASSE.

The role emphasizes accuracy, client advocacy, and timely communication.