Care Coordination Specialist — Client Services

Elizabeth Richardson Center, Inc; Springdale (AR); On-site; USD 41,000 - 50,000; Full time

Job summary

The Elizabeth Richardson Center is hiring for a Full Time Clerical position in Springdale, Arkansas. The Care Coordinator duties include gathering and updating client paperwork, ensuring eligibility for services, and coordinating with billing and agencies such as Medicaid.

The role requires navigating Medicaid/PASSE processes, maintaining records in EMR systems, and supporting care plans and client enrollment activities.

Qualifications

• Two years of case management experience.
• High School Diploma or GED required.
• Proficiency with the Microsoft Office Suite.
• Knowledge of Medicaid, PASSE, and related forms.

Responsibilities

• Develops relationships with area businesses to raise awareness of ERC services.
• Gathers and maintains Medicaid/PASSE enrollments.
• Maintains client documentation and program plans.
• Ensures care plans progress per quarterly reports.
• Resolves issues with Medicaid/PASSE entities.
• Maintains billing-related documentation.
• Coordinate interdisciplinary meetings as needed.

Skills

Data entry

MS Word

MS Outlook

MS Excel

Documentation

Communication

Training material

Attention to detail

Team coordination

Medicaid knowledge

Education

High School diploma or GED

Trade school

Bachelor's degree

Tools

EMR software

Microsoft Office

Job description

The Elizabeth Richardson Center is hiring for a Full Time Clerical position in Springdale, Arkansas. The Care Coordinator duties include gathering and updating client paperwork, ensuring eligibility for services, and coordinating with billing and agencies such as Medicaid.

The role requires navigating Medicaid/PASSE processes, maintaining records in EMR systems, and supporting care plans and client enrollment activities.