Care Coordination & Family Support Specialist

BCFS Health & Human Services; McAllen (TX); On-site; USD 36,000 - 58,000; Full time

Job summary

BCFS Health & Human Services is seeking a Care Coordinator to ensure quality services for participants while maintaining program compliance. The role emphasizes outreach, enrollment, and ongoing case management across diverse populations.

The ideal candidate will perform comprehensive assessments, develop individualized service plans, and coordinate resources. Travel within the service area is required; strong communication in English is essential.

Qualifications

• Requires a high school diploma or equivalent; bachelor's degree preferred.
• With a HS diploma, at least 3 years of related work experience.
• With a bachelor’s degree, at least 1 year of related work experience.

Responsibilities

• Conduct outreach, intake, enrollment, and orientation for eligible participants.
• Establish and maintain a professional relationship with participants through regular contact.

Skills

Communication skills

English proficiency

Cultural sensitivity

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Salesforce

PEIRS

Job description

BCFS Health & Human Services is seeking a Care Coordinator to ensure quality services for participants while maintaining program compliance. The role emphasizes outreach, enrollment, and ongoing case management across diverse populations.

The ideal candidate will perform comprehensive assessments, develop individualized service plans, and coordinate resources. Travel within the service area is required; strong communication in English is essential.