Care Coordinator and Scheduler

Phoenix Home Care; Columbia Township (MO); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Pay range $18–$20/hr

Signed Offer Letter

Dental & Vision Coverage

PTO starts day one

401(k)

Ongoing training and career growth

Recognition programs

Job summary

Phoenix Home Care in Columbia, MO is hiring a Care Coordinator & Scheduler to connect nurses with families relying on home care services. You’ll coordinate schedules, balance caseloads, and ensure timely communication between caregivers and clients.

The role blends administrative precision with compassionate service. You’ll handle scheduling systems, stay organized under pressure, and collaborate with a supportive team to deliver reliable care.

Qualifications

• Experience in office, scheduling, call center, or customer service.
• Strong computer skills, including MS Office.
• Excellent communication and multitasking abilities.
• Reliable, organized, and able to thrive under pressure.
• Healthcare or home-care background is a plus.

Responsibilities

• Match nurses with clients to ensure great care.
• Manage and update scheduling systems with accuracy and speed.
• Communicate daily with caregivers, nurses, and families.
• Problem-solve and adapt quickly when changes arise.
• Support the team and jump in wherever needed.

Skills

Scheduling

Office experience

Call center

Customer service

Microsoft Office

Tools

Scheduling systems

Microsoft Office

Job description

Care Coordinator & Scheduler

Location: Columbia, MO

Turn Your People Skills Into Purpose

We’re looking for a Care Coordinator & Scheduler to join our St Louis team — someone with a background in scheduling, call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

What You’ll Do

• Match nurses with clients to ensure great care
• Manage and update scheduling systems with accuracy and speed
• Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
• Problem-solve and adapt quickly when changes arise (because they will!)
• Support your team and jump in wherever help is needed

What Makes This Role Great

• No two days are the same. You’ll stay busy, challenged, and engaged.
• You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
• You’ll be part of a supportive team that celebrates success together.

What We Offer

• Pay Range $18-$20/hr
• Signed Offer Letter—we stand by what we promise
• Dental, vision, spousal, and family coverage
• PTO that starts accruing on day one
• 401(k)
• Ongoing training and career growth opportunities
• Recognition programs and a positive, team-centered culture

What We’re Looking For

• Prior office, call center, or customer service experience
• Strong computer skills (Microsoft Office, scheduling, or similar)
• Excellent communication and multitasking abilities
• Reliable, organized, and able to thrive under pressure
• Professional, compassionate, and team-oriented attitude
• Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.