Care Coordinator and Scheduler

Phoenix Home Care & Hospice; Columbia Township (MO); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Dental coverage

Vision coverage

PTO from day one

401(k) plan

Ongoing training and growth

Job summary

Phoenix Home Care & Hospice is seeking a Care Coordinator & Scheduler in Columbia, MO. You will connect nurses with families, coordinate schedules, and ensure smooth daily operations in a fast-paced home-care setting.

The role emphasizes strong communication, multitasking, and reliable coordination of care across caregivers and clients. A collaborative, team-oriented environment supports ongoing training and career growth.

Qualifications

• Experience in an office, call center, or customer service role.
• Strong computer skills with scheduling systems.
• Excellent communication and multitasking abilities.

Responsibilities

• Match nurses with clients to ensure great care.
• Manage and update scheduling systems with accuracy.
• Communicate daily with caregivers, nurses, and families.
• Problem-solve and adapt quickly when changes arise.
• Support your team and jump in wherever help is needed.

Skills

Scheduling

Call center

Customer service

Office coordination

Microsoft Office

Tools

Scheduling software

Microsoft Office

Job description

Care Coordinator & Scheduler

Location: Columbia, MO

Turn Your People Skills Into Purpose

We’re looking for a Care Coordinator & Scheduler to join our St Louis team — someone with a background in scheduling, call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

What You’ll Do

• Match nurses with clients to ensure great care
• Manage and update scheduling systems with accuracy and speed
• Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
• Problem-solve and adapt quickly when changes arise (because they will!)
• Support your team and jump in wherever help is needed

What Makes This Role Great

• No two days are the same. You’ll stay busy, challenged, and engaged.
• You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
• You’ll be part of a supportive team that celebrates success together.

What We Offer

• Pay Range $18-$20/hr
• Signed Offer Letter—we stand by what we promise
• Dental, vision, spousal, and family coverage
• PTO that starts accruing on day one
• 401(k)
• Ongoing training and career growth opportunities
• Recognition programs and a positive, team-centered culture

What We’re Looking For

• Prior office, call center, or customer service experience
• Strong computer skills (Microsoft Office, scheduling, or similar)
• Excellent communication and multitasking abilities
• Reliable, organized, and able to thrive under pressure
• Professional, compassionate, and team-oriented attitude
• Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.