Care Coordinator

TLC Care Services; Waimea/Kamuela (HI); On-site; USD 28,000 - 36,000; Full time

Job summary

Apploi in Kamuela, HI is hiring an Office / Care Coordinator to oversee daily office operations and coordinate client care. The role requires driving to client homes, managing schedules, and collaborating with families and hospitals to ensure smooth transitions of care.

The position offers full-time hours (9:00 am to 5:30 pm) with an hourly rate of $23, and a focus on training, leadership, and quality service in the home care industry.

Qualifications

• Excellent communication skills; written, reading, and speaking.
• Strong organizational and multitasking abilities.
• Demonstrated leadership and management skills.
• Proven ability to take initiative.
• Passion for the home care industry and commitment to quality service.

Responsibilities

• Oversee day-to-day office operations and ensure a smooth workflow.
• Manage schedules, interviews, training, meetings, appointments, and office calendars.
• Conduct home visits and client assessments at their homes.
• Train and perform meet and greets at clients' homes.
• Coordinate care for those discharging from the hospital; work with hospitals to transport clients to appointments.
• Coordinate caregiver schedules and training; collaborate with families on care plans.
• Assist with payroll oversight and paycheck distribution.
• Engage in community outreach and liaison with referring agencies.
• Respond promptly to inquiries via phone, email, and in-person.
• Provide leadership and guidance to employees and foster a positive work environment.

Skills

Communication

Organizational

Leadership

Initiative

Home care passion

Education

High school diploma or equivalent; bachelor's degree preferred

Tools

Microsoft Office

Job description

Job Title: Office / Care Coordinator

Location: Kamuela, HI

Hours: Full-time, 9:00 am to 5:30 pm

Job Type: Full-time

Hourly rate: $23/hr

Requirements

Valid driver's license, reliable and insured vehicle, and okay with driving.

Excellent communication skills; written, reading, and speaking.

Willingness to undergo training for the position.

Strong organizational and multitasking abilities.

Demonstrated leadership and management skills.

Proven ability to take initiative.

Passion for the home care industry and commitment to quality service.

Responsibilities

Oversee day-to-day office operations and ensure a smooth workflow.

Manage schedules, interviews, training, meetings, appointments, and office calendars.

Conduct home visits and client assessments at their homes.

Train and perform meet and greets at clients' homes.

Coordinate care for those discharging from the hospital. Work with hospitals to transport clients to their appointments and procedures.

Coordinate caregiver schedules and training. Collaborate with families regarding clients' care and care plans.

Assist with checking and verifying hours and schedules for payroll, as well as distributing paychecks.

Go out to perform community outreach and meet with referring agencies.

Act as a liaison between clients, caregivers, and upper management.

Respond promptly and professionally to inquiries via phone, email, and in-person.

Participate in training programs and ensure all employees are well-equipped for their roles.

Provide leadership and guidance to employees.

Foster a positive and collaborative work environment.

Take proactive steps to address challenges and improve office processes.

Identify opportunities for efficiency and implement solutions.

Demonstrate a genuine passion for the home care industry and a commitment to enhancing the lives of clients.

Willingness to cover shifts/emergency shifts.

Qualifications

High school diploma or equivalent (bachelor's degree preferred)

Previous experience in office coordination or related roles

Proficient in Microsoft Office Suite and other relevant software.

Ability to adapt to a dynamic and fast-paced work environment.

Application Deadline: On-going

We are an equal opportunity employer. We encourage candidates from all backgrounds to apply.