Care Coordinator

TLC Care Services LLP; Waimea/Kamuela (HI); On-site; USD 25,000 - 32,000; Full time

Job summary

TLC Care Services LLP in Kamuela, Hawaii, is seeking an Office / Care Coordinator to manage daily office operations and coordinate care for clients in their homes. The role includes scheduling, training, and meeting with clients, performing home visits, and coordinating hospital discharges and transportation for appointments.

The ideal candidate will have strong communication, leadership, and organizational skills, with a willingness to cover shifts as needed and to engage in training to ensure

Qualifications

• Excellent communication skills in written, reading, and speaking.
• Proven leadership and management abilities.
• Strong organizational and multitasking capabilities.
• Willingness to undergo training for the position.
• Proficiency with Microsoft Office Suite or similar software.

Responsibilities

• Oversee day-to-day office operations and ensure a smooth workflow.
• Manage schedules, interviews, training, meetings, appointments, and office calendars.
• Conduct home visits and client assessments at their homes.
• Coordinate care for those discharging from the hospital and transport to appointments.
• Coordinate caregiver schedules and training; liaise with families and upper management.

Skills

Communication skills

Leadership

Organizational skills

Initiative

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Job Title: Office / Care Coordinator Kamuela

Location: Kamuela, Hawaii

Hours: Full-time, 9:00 am to 5:00 pm

Job Type: Full-time

Hourly Rate: $18-23 (depends on the experience)

Requirements:

• Valid driver's license, reliable and insured vehicle, and okay with driving.
• Excellent communication skills; written, reading, and speaking.
• Willingness to undergo training for the position.
• Strong organizational and multitasking abilities.
• Demonstrated leadership and management skills.
• Proven ability to take initiative.
• Passion for the home care industry and commitment to quality service.

Responsibilities:

• Oversee day-to-day office operations and ensure a smooth workflow.
• Manage schedules, interviews, training, meetings, appointments, and office calendars.
• Conduct home visits and client assessments at their homes.
• Train and perform meet and greets at clients' homes.
• Coordinate care for those discharging from the hospital. Work with hospitals to transport clients to their appointments and procedures.
• Coordinate caregiver schedules and training. Collaborate with families regarding clients' care and care plans.
• Assist with checking and verifying hours and schedules for payroll, as well as distributing paychecks.
• Go out to perform community outreach and meet with referring agencies.
• Act as a liaison between clients, caregivers, and upper management.
• Respond promptly and professionally to inquiries via phone, email, and in-person.
• Participate in training programs and ensure all employees are well-equipped for their roles.
• Provide leadership and guidance to employees.
• Foster a positive and collaborative work environment.
• Take proactive steps to address challenges and improve office processes.
• Identify opportunities for efficiency and implement solutions.
• Demonstrate a genuine passion for the home care industry and a commitment to enhancing the lives of clients.
• Willingness to cover shifts/emergency shifts.

Qualifications:

• High school diploma or equivalent (bachelor's degree preferred)
• Previous experience in office coordination or related roles
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to adapt to a dynamic and fast-paced work environment.