Care Coordinator

America's Home Health Services; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Retirement Plan

Career Growth Opportunities

Supportive Team Environment

Ongoing Training & Development

Meaningful Work

Job summary

America’s Home Health Services is seeking an administrative/scheduling coordinator to support care coordination and client services in a Pennsylvania home health setting. You will manage scheduling, maintain records, and provide responsive support to clients and caregivers.

The role emphasizes organization, strong communication, and the ability to thrive in a fast-paced environment while delivering compassionate care coordination.

Qualifications

• Experience in scheduling, customer service, or healthcare coordination preferred.
• Strong organizational and multitasking abilities are essential.
• Ability to stay calm and professional in a fast-paced setting.

Responsibilities

• Use scheduling software to coordinate care for consumers.
• Schedule caregivers, including new hires and last-minute replacements.
• Deliver top-tier customer service to clients and staff.
• Manage a multi-line phone system in a fast-paced environment.
• Address consumer and caregiver concerns with professionalism and empathy.
• Collaborate with internal teams to ensure seamless care coordination.
• Maintain accurate documentation and scheduling records.
• Support general administrative duties typical in home care settings.

Skills

Organizational skills

Communication

Multitasking

Problem-solving

Scheduling experience

Tools

Scheduling software

Job description

We believe our team deserves to be supported just as much as the individuals we serve. Here’s what you can expect:

• Over a month of Paid Time Off (PTO) - because balance matters
• Comprehensive Medical, Dental & Vision Insurance
• Retirement Plan Options to help you plan for the future
• Career Growth Opportunities - we promote from within
• Supportive Team Environment that values your contributions
• Ongoing Training & Development to sharpen your skills
• Meaningful Work that truly impacts lives every day

What You’ll Do

• Use state‑of‑the‑art scheduling software to coordinate care for consumers
• Schedule caregivers, including new hires and last‑minute replacements
• Deliver top‑tier customer service to clients and staff
• Manage a multi‑line phone system in a fast‑paced environment
• Receive and address consumer and caregiver concerns with professionalism and empathy
• Collaborate with internal teams to ensure seamless care coordination
• Maintain accurate documentation and scheduling records
• Support general administrative and coordination duties typical in home care settings

What We’re Looking For

• Strong organizational and multitasking skills
• Excellent communication and problem‑solving abilities
• Experience in scheduling, customer service, or healthcare coordination preferred
• Ability to stay calm and effective in a fast‑paced environment
• A compassionate, team‑oriented mindset

Make a Difference With Us

At America’s Home Health Services, you’re more than an employee—you’re part of a mission‑driven team dedicated to improving lives across Pennsylvania. If you’re ready to grow your career while making a meaningful impact, we’d love to hear from you.

We’re proud to be an equal opportunity employer—diverse team, big hearts, and zero tolerance for anything less.