Scheduling Coordinator - Home Care Agency

Care Finders, Inc.; Pottsville (Schuylkill County); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital Indemnity Insurance

Job summary

Care Finders, Inc. is seeking a Care Coordinator Associate in Pottsville, PA, to ensure patients' care needs are met effectively and efficiently. This role offers hourly pay between $15 and $16 based on experience and includes benefits such as medical, dental, and vision insurance, a 401(k) plan, and paid time off.

Ideal candidates should have a high school diploma, customer service experience, and preferably home care experience. Bilingual skills in English and Spanish are a plus. This position contributes significantly to the well-being of our patients.

Qualifications

• 1+ years of customer service experience required.
• 1+ years of home care experience preferred.
• Bilingual in English & Spanish preferred.

Responsibilities

• Receive and process referrals from various sources.
• Collaborate with internal teams to determine patient eligibility.
• Serve as the primary point of contact for patients and healthcare professionals.
• Address inquiries and provide guidance on accessing services.
• Schedule patient appointments and manage availability.
• Maintain accurate and up-to-date records of patient information.

Skills

Customer Service Experience

Home Care Experience

Bilingual in English & Spanish

Education

High school diploma or equivalent

Job description

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $15.00-$16.00 / Hourly based on experience
• Schedule: M-F 8:30 AM - 5:00 PM
• Office Address: 23 S Centre St, Pottsville, PA 17901

Benefits and Perks

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will

• Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers.
• Collaborate with internal teams to determine patient eligibility and initiate the intake process.
• Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
• Address inquiries, concerns, and provide guidance on accessing services and resources.
• Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
• Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs.
• Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
• Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
• Provide compassionate and empathetic support to patients and their families throughout the care coordination process.

We are excited to speak to someone with the following

• High school diploma or equivalent
• 1+ years of Customer Service experience required.
• 1+ years of Home Care experience preferred.
• Bilingual in English & Spanish preferred.

Our Mission

To provide access to the care that matters for those who need it most.

Our Values

Caring: We care about what we do and who we do it for.

Collaborative: We value the perspective and experience of all.

Dedicated: We are committed to making a real world impact.

Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.