Care Coordinator

CTC; Jacksonville (FL); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

CTC is seeking a Care Coach to visit Medicaid members in homes, ALFs, and LTCFs with 75-90% local travel. You will assess needs, establish a member-specific care plan, and ensure services are delivered in the least restrictive setting to support well-being.

The role involves planning interventions, coordinating services, and monitoring progress against personal goals, while guiding members toward suitable resources and collaborating with payers and providers.

Formación

• Must live in Nassau/Duval counties in Florida.
• Bachelor's degree in health and human services field.
• 2 or more years of related experience.
• Knowledge of Microsoft Office Word and Excel.
• Exceptional verbal/written communication and interpersonal skills.

Responsabilidades

• Visit Medicaid members in homes, Assisted Living Facilities, and Long Term Care Facilities with 75-90% local travel.
• Assess and evaluate member needs to establish a member-specific care plan.
• Ensure services are received in the least restrictive setting to achieve well-being.
• Plan and implement interventions to meet member needs.
• Coordinate services and monitor the case management plan against personal goals.
• Guide members and families toward appropriate care resources.
• Foster interactions with payers, providers, and interdisciplinary teams as required by contract.

Conocimientos

Care coordination experience

MS Office proficiency

Strong communication

Educación

Bachelor's degree in health and human services

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

The Care Coach will visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel

Assesses and evaluates member's needs and requirements in order to establish a member specific care plan.

Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being.

Planning and implementing interventions to meet those needs.

Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals.

Guides members/families towards resources appropriate for their care.

Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract.

Required Qualifications:

Must live in Nassau/Duval counties in Florida.

Bachelor's degree in health and human services field

2 or more years of related experience

Knowledge of Microsoft Office Word and Excel

Exceptional verbal/written communication and interpersonal skills