Care Coordinator

Circle Care Services; Highland Park (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Circle Care Services is seeking a warm, organized Care Coordinator to serve as the primary point of contact for families receiving ABA services in Highland Park, NJ. The in-office role supports scheduling, communication with BCBAs, therapists, and internal teams, and helps ensure smooth service delivery.

The ideal candidate is bilingual in Spanish and English, with strong interpersonal skills, excellent follow-through, and a passion for coordinating care that keeps families informed and

Qualifications

• Spanish and English fluency required.
• Strong communication and interpersonal skills.
• Able to manage multiple clients and priorities.

Responsibilities

• Serve as a primary point of contact for families receiving ABA services.
• Build relationships with parents and provide ongoing support.
• Respond to parent questions and service-related needs.
• Help resolve scheduling, staffing, and day-to-day service issues.
• Coordinate with BCBAs, therapists and internal teams.
• Follow up to ensure concerns are resolved.
• Keep client information up to date in company systems.
• Identify issues impacting services and work to resolve them.
• Contribute to a positive experience for families.

Skills

Spanish fluency

English fluency

Communication skills

Organization

Follow-through

Problem solving

Phone and email communication

Job description

Care Coordinator - ABA Services

Location: Highland Park, NJ - In Office

Position: Full-Time or Part-Time

Spanish Speaking: Required

Circle Care Services is looking for a warm, organized, and highly responsive Care Coordinator to join our team. The Care Coordinator serves as an ongoing point of contact for families receiving ABA services and helps make sure their services run smoothly.

This role is ideal for someone who loves working with people, is a strong problem-solver, and knows how to follow through.

Responsibilities

• Serve as a primary point of contact for families receiving ABA services
• Build strong relationships with parents and provide ongoing support
• Respond to parent questions, concerns, and service-related needs
• Help resolve scheduling, staffing, and other day-to-day service issues
• Communicate with BCBAs, therapists, and internal teams to coordinate client needs
• Follow up proactively with families and make sure concerns are resolved
• Keep client information and updates accurate in company systems
• Identify issues that could impact a child's services and work with the appropriate team to resolve them
• Help ensure families have a positive experience with Circle Care

What We're Looking For

• Fluent Spanish and English required
• Excellent communication and interpersonal skills
• Warm, patient, and comfortable working closely with parents
• Strong organization and follow-through
• Able to manage multiple clients and priorities at once
• Proactive problem-solver who takes ownership of issues through resolution
• Comfortable communicating by phone, text, and email
• Experience in ABA, healthcare, case management, customer service, or care coordination is a plus

Schedule

Full-time and part-time opportunities are available.

This is an in-office position in Highland Park, NJ.

If you're organized, caring, responsive, and enjoy being the person families can rely on, we'd love to hear from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.